Depending on the situation, technical support can be provided using various technologies. Direct queries can be handled through telephone calls, SMS, online chat, support forums, or email. For basic software issues, solutions can be provided over the phone or by utilizing remote access repair services. However, complex hardware issues may require in-person troubleshooting.

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Our web development services encompass the creation of websites for the internet or intranet. This can range from basic single static pages with plain text to complex web-based applications, online businesses, and social networking services. It involves web engineering, web design, web content development, client liaison, client-side/server-side scripting, web server and network security configuration, and e-commerce development, among other tasks.

Advanced's role is to provide support and guidance throughout the entire project, from conception to completion, and ensure that it is delivered on time, within budget, and to the customer's satisfaction. Defining the project's scope, cost, and timeline is crucial, but often the specifics of the project are not fully understood until the process begins. Selecting the right technology is also important, as it can impact future work.

The project's scope is closely tied to the proposed business processes and systems that it aims to deliver, whether it involves introducing a new product range or phasing out unprofitable areas of the business. Like an architect's plans for a building, documenting your business processes and system requirements is critical to project scoping.

Successful projects are typically led by individuals with the necessary authority, vision, and influence to effect the desired changes in the business. These leadership roles often require extensive experience and expertise that are not typically available within a company's day-to-day operations. As a result, outside expertise may be necessary, and we at Advanced can bring the specific skill set needed for significant business change projects/programs.

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Computer security, also known as cybersecurity or information technology security, refers to the protection of computer systems and networks against theft, damage, or unauthorized access to hardware, software, and electronic data. The services provided by organizations can also be disrupted or misdirected due to cyber attacks.

As we become more reliant on computer systems, the internet, and wireless network standards like Bluetooth and Wi-Fi, and as smart devices such as smartphones, televisions, and IoT devices become more prevalent, the need for cybersecurity has become increasingly important. Given its complexity, only expert IT professionals like those at Advanced should assess and maintain cybersecurity measures.